G2 Vendor Directory

Broadvoice vs. Talkroute

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

Talkroute

by Talkroute

Overall rating4.54.6
Review count6444
Ease of use9.49.8
Ease of setup9.29.6
Quality of support9.29.3
Meets requirements9.29.0
NPS73.01587386.363636
Small Business59.4%93.2%
Mid-Market26.6%6.8%
Enterprise14.1%0.0%
Total page views2301,897
Total LLM citations7961,490

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

Talkroute

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware.

Pros

  • Ease of Use
  • Easy Setup
  • Quick Setup
  • Simple
  • Customer Support
  • Reliability