G2 Vendor Directory

Broadvoice vs. MiVoice Business

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

MiVoice Business

by Mitel Networks

Overall rating4.53.9
Review count64307
Ease of use9.48.4
Ease of setup9.27.8
Quality of support9.27.9
Meets requirements9.28.5
NPS73.01587326.530612
Small Business59.4%37.9%
Mid-Market26.6%54.6%
Enterprise14.1%7.5%
Total page views23088
Total LLM citations796127

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Pros