G2 Vendor Directory

Broadvoice vs. LoopUp

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

LoopUp

by LoopUp

Overall rating4.54.4
Review count6422
Ease of use9.49.2
Ease of setup9.28.6
Quality of support9.28.9
Meets requirements9.29.6
NPS73.01587363.636364
Small Business59.4%14.3%
Mid-Market26.6%52.4%
Enterprise14.1%33.3%
Total page views23070
Total LLM citations79643

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

LoopUp

LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries.

Pros

  • Reliability
  • Convenience
  • Communication
  • Customer Support
  • Helpful
  • Ease of Use