G2 Vendor Directory

Broadvoice vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

CloudTalk

by CloudTalk

Overall rating4.54.4
Review count641,943
Ease of use9.49.2
Ease of setup9.29.0
Quality of support9.28.9
Meets requirements9.28.9
NPS73.01587356.984713
Small Business59.4%64.9%
Mid-Market26.6%31.3%
Enterprise14.1%3.9%
Total page views2304,588
Total LLM citations79625,986

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

CloudTalk

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

Pros

  • Ease of Use
  • Reliability
  • Intuitive
  • Helpful
  • Calling Features
  • Call Quality