G2 Vendor Directory

Broadly vs. Yotpo

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

Yotpo

by Yotpo

Overall rating4.74.3
Review count75265
Ease of use9.78.7
Ease of setup9.48.4
Quality of support9.68.9
Meets requirements9.58.8
NPS79.16666754.117647
Small Business90.5%74.3%
Mid-Market9.5%23.4%
Enterprise0.0%2.3%
Total page views2591,188
Total LLM citations2,41813,936

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    Yotpo

    Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions work in tandem to influence buying decisions, build trust, and reward lasting engagement across every touchpoint—on site, on social, and in store.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reviews
    • Review Management
    • Customer Reviews