Broadly vs. Trustpilot
A side-by-side comparison based on G2 review data.
| Metric | Broadly | Trustpilot |
|---|---|---|
| Overall rating | 4.7 | 3.3 |
| Review count | 75 | 265 |
| Ease of use | 9.7 | 8.3 |
| Ease of setup | 9.4 | 8.0 |
| Quality of support | 9.6 | 7.3 |
| Meets requirements | 9.5 | 7.7 |
| NPS | 79.166667 | 16.731518 |
| Small Business | 90.5% | 61.3% |
| Mid-Market | 9.5% | 32.2% |
| Enterprise | 0.0% | 6.5% |
| Total page views | 259 | 6,963 |
| Total LLM citations | 2,418 | 64,629 |
Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.
Trustpilot
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
- Ease of Use
- Reputation Management
- Review Management
- Helpful
- Easy Setup
- Setup Ease