G2 Vendor Directory

Broadly vs. Shopper Approved

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

Shopper Approved

by Shopper Approved

Overall rating4.74.7
Review count75239
Ease of use9.79.4
Ease of setup9.49.2
Quality of support9.69.5
Meets requirements9.59.4
NPS79.16666783.62069
Small Business90.5%86.2%
Mid-Market9.5%13.4%
Enterprise0.0%0.4%
Total page views259556
Total LLM citations2,4183,377

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    Shopper Approved

    Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating.

    Pros

    • Ease of Use
    • Reputation Management
    • Visibility Growth
    • Setup Ease
    • Easy Integrations
    • Time-saving