G2 Vendor Directory

Broadly vs. ReviewTrackers

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

ReviewTrackers

by PG Forsta

Overall rating4.74.6
Review count75161
Ease of use9.79.5
Ease of setup9.49.4
Quality of support9.69.7
Meets requirements9.59.2
NPS79.16666779.375
Small Business90.5%35.4%
Mid-Market9.5%44.1%
Enterprise0.0%20.5%
Total page views259315
Total LLM citations2,4186,432

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    ReviewTrackers

    The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acquisition and retention strategies and ultimately grow your bottom line. ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review management, local search, customer feedback and business insight/operations technology.

    Pros