G2 Vendor Directory

Broadly vs. Reputation

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

Reputation

by Reputation

Overall rating4.74.5
Review count752,469
Ease of use9.79.1
Ease of setup9.48.8
Quality of support9.69.0
Meets requirements9.59.2
NPS79.16666769.56341
Small Business90.5%29.0%
Mid-Market9.5%45.5%
Enterprise0.0%25.4%
Total page views2592,443
Total LLM citations2,41815,748

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    Reputation

    Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

    Pros

    • Ease of Use
    • Review Management
    • Helpful
    • Centralized Reviews
    • Reputation Management
    • Centralized Management