G2 Vendor Directory

Broadly vs. Okendo

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

Okendo

by Okendo

Overall rating4.74.7
Review count75502
Ease of use9.79.2
Ease of setup9.49.2
Quality of support9.69.5
Meets requirements9.59.1
NPS79.16666779.358717
Small Business90.5%77.8%
Mid-Market9.5%21.8%
Enterprise0.0%0.4%
Total page views2593,844
Total LLM citations2,41813,960

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    Okendo

    Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Features
    • Easy Setup
    • Review Management