G2 Vendor Directory

Broadly vs. LocalImpact

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

LocalImpact

by LocalImpact

Overall rating4.74.7
Review count7587
Ease of use9.79.6
Ease of setup9.49.3
Quality of support9.69.3
Meets requirements9.59.4
NPS79.16666785.057471
Small Business90.5%100.0%
Mid-Market9.5%0.0%
Enterprise0.0%0.0%
Total page views259287
Total LLM citations2,418271

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    LocalImpact

    LocalImpact is a reputation management platform for local businesses, multi-location businesses, and agencies. It helps businesses generate more reviews, respond faster with AI, monitor competitors, and showcase their best reviews on their website and social media, all from one simple platform. Send review requests by email, SMS, QR codes, or shareable links, then monitor and respond to reviews from a single dashboard. Customize review widgets for your website, turn customer reviews into social media posts, and use AI to save time while staying connected with your customers.

    Pros

    • Ease of Use
    • Easy Integrations
    • User Interface
    • Simple
    • Helpful
    • Tracking