G2 Vendor Directory

Broadly vs. Kenect

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

Kenect

by Kenect

Overall rating4.74.6
Review count7517
Ease of use9.79.7
Ease of setup9.49.2
Quality of support9.69.2
Meets requirements9.58.7
NPS79.16666770.588235
Small Business90.5%69.2%
Mid-Market9.5%30.8%
Enterprise0.0%0.0%
Total page views259502
Total LLM citations2,4181,596

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    Kenect

    Kenect is an AI-powered customer communication platform specifically designed for automotive and specialty dealerships. Its flagship product, Service AI, focuses on streamlining service operations by automating various customer interactions, thus enhancing efficiency and driving measurable revenue growth. By leveraging advanced artificial intelligence, Kenect transforms how dealerships manage their service lanes, ensuring that customer communication is both timely and effective.

    Pros

    • Client Interaction
    • Easy Setup
    • Ease of Use
    • Efficiency
    • Simple
    • Review Increase