G2 Vendor Directory

Broadly vs. Experience.com

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

Experience.com

by Experience.com

Overall rating4.74.8
Review count75413
Ease of use9.79.4
Ease of setup9.49.3
Quality of support9.69.4
Meets requirements9.59.5
NPS79.16666785.888078
Small Business90.5%34.3%
Mid-Market9.5%41.9%
Enterprise0.0%23.8%
Total page views2591,290
Total LLM citations2,4185,294

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    Experience.com

    Experience.com is an Experience Management Platform that helps organizations turn customer and employee feedback into stronger experiences, greater trust, and greater visibility. Experience.com connects Customer Experience (CX), Employee Experience (EX), reputation, online visibility, and AI Visibility in one platform. Organizations can collect and analyze feedback, manage reviews and reputation, publish content and social updates, maintain accurate business information, and strengthen how their brand appears across search and AI-powered discovery.

    Pros

    • Ease of Use
    • Helpful
    • Customer Support
    • Review Management
    • Experience
    • Centralized Reviews