G2 Vendor Directory

Broadly vs. EmbedReviews

A side-by-side comparison based on G2 review data.

MetricBroadly

by Vendasta

EmbedReviews

by EmbedSocial

Overall rating4.74.9
Review count7598
Ease of use9.79.6
Ease of setup9.49.4
Quality of support9.69.9
Meets requirements9.59.6
NPS79.16666794.897959
Small Business90.5%87.5%
Mid-Market9.5%9.4%
Enterprise0.0%3.1%
Total page views259288
Total LLM citations2,418804

Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area. Broadly helps thousands of local businesses attract leads, connect with and serve customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Our app connects with the tools you already use and comes with dedicated, ongoing customer support.

Pros

    EmbedReviews

    EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Team Helpfulness
    • Service Quality
    • Customization