G2 Vendor Directory

Bria vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricBria

by CounterPath

VirtualPBX

by VirtualPBX

Overall rating4.44.2
Review count6935
Ease of use9.28.5
Ease of setup9.37.6
Quality of support8.78.8
Meets requirements9.18.5
NPS57.14285754.285714
Small Business55.1%97.1%
Mid-Market40.6%2.9%
Enterprise4.3%0.0%
Total page views373272
Total LLM citations2,496447

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform

VirtualPBX

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Navigation Ease
  • Quick Setup
  • Efficiency