G2 Vendor Directory

Bria vs. TeleCMI

A side-by-side comparison based on G2 review data.

MetricBria

by CounterPath

TeleCMI

by TeleCMI

Overall rating4.44.8
Review count69312
Ease of use9.29.8
Ease of setup9.39.3
Quality of support8.79.7
Meets requirements9.19.5
NPS57.14285791.262136
Small Business55.1%46.7%
Mid-Market40.6%48.4%
Enterprise4.3%4.9%
Total page views3732,916
Total LLM citations2,4963,264

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform

TeleCMI

TeleCMI is a new-age unified cloud communication platform designed to help businesses streamline customer interactions and drive measurable growth. As a powerful cloud telephony solution and business phone system, TeleCMI brings calls, SMS, WhatsApp, and other channels into one intelligent dashboard—making it easier for sales and support teams to manage conversations efficiently. Built for modern businesses, TeleCMI offers advanced features including IVR solutions, auto dialer software, cloud contact center software, virtual phone numbers, and VoIP phone systems.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Easy Setup
  • Reliability
  • Call Recording