G2 Vendor Directory

Bria vs. NUACOM

A side-by-side comparison based on G2 review data.

MetricBria

by CounterPath

NUACOM

by NUACOM

Overall rating4.44.8
Review count69318
Ease of use9.29.5
Ease of setup9.39.5
Quality of support8.79.8
Meets requirements9.19.6
NPS57.14285786.163522
Small Business55.1%93.1%
Mid-Market40.6%6.9%
Enterprise4.3%0.0%
Total page views3734,235
Total LLM citations2,4961,724

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform

NUACOM

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Service
  • Implementation Ease