G2 Vendor Directory

Bria vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricBria

by CounterPath

CloudTalk

by CloudTalk

Overall rating4.44.4
Review count691,943
Ease of use9.29.2
Ease of setup9.39.0
Quality of support8.78.9
Meets requirements9.18.9
NPS57.14285756.984713
Small Business55.1%64.9%
Mid-Market40.6%31.3%
Enterprise4.3%3.9%
Total page views3734,588
Total LLM citations2,49625,986

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform

CloudTalk

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

Pros

  • Ease of Use
  • Reliability
  • Intuitive
  • Helpful
  • Calling Features
  • Call Quality