G2 Vendor Directory

Brandwatch Social Media Management vs. Sprinklr Social

A side-by-side comparison based on G2 review data.

MetricBrandwatch Social Media Management

by Brandwatch

Sprinklr Social

by Sprinklr

Overall rating4.14.1
Review count9871,250
Ease of use8.57.9
Ease of setup8.57.4
Quality of support8.88.1
Meets requirements8.38.4
NPS30.94496434.185848
Small Business33.1%21.9%
Mid-Market39.6%28.7%
Enterprise27.3%49.4%
Total page views1,0722,034
Total LLM citations20,85421,893

Brandwatch Social Media Management

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform.

Pros

  • Ease of Use
  • Post Scheduling
  • Centralized Management
  • Social Media Management
  • Helpful
  • Multi-platform

Sprinklr Social

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions.

Pros

  • Ease of Use
  • Centralized Management
  • Features
  • Analytics
  • Social Media Integration
  • Multiple Accounts