G2 Vendor Directory

Brandwatch Social Media Management vs. Pulsar Platform

A side-by-side comparison based on G2 review data.

MetricBrandwatch Social Media Management

by Brandwatch

Pulsar Platform

by Pulsar Platform

Overall rating4.14.3
Review count987105
Ease of use8.58.2
Ease of setup8.58.6
Quality of support8.89.6
Meets requirements8.38.5
NPS30.94496453.398058
Small Business33.1%29.5%
Mid-Market39.6%41.0%
Enterprise27.3%29.5%
Total page views1,072825
Total LLM citations20,8544,947

Brandwatch Social Media Management

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform.

Pros

  • Ease of Use
  • Post Scheduling
  • Centralized Management
  • Social Media Management
  • Helpful
  • Multi-platform

Pulsar Platform

Pulsar is the AI platform for Audience and Social Intelligence. Pulsar's products power real-time, data-driven decisions in critical marketing, insights and comms functions of global enterprise companies, governments, and agency groups. Products include Pulsar TRAC for social listening and advanced audience segmentation, Pulsar CORE for owned-channel performance tracking and benchmarking, Narratives AI for tracking public opinion trends, Pulsar CLEAR for advertising compliance and Pulsar Crisis Oracle for brand crisis monitoring.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Customer Representatives
  • Insights Discovery
  • Reporting