G2 Vendor Directory

Brandwatch Social Media Management vs. Meltwater

A side-by-side comparison based on G2 review data.

MetricBrandwatch Social Media Management

by Brandwatch

Meltwater

by Meltwater

Overall rating4.14.1
Review count9872,678
Ease of use8.58.2
Ease of setup8.58.2
Quality of support8.88.8
Meets requirements8.38.2
NPS30.94496434.73167
Small Business33.1%41.5%
Mid-Market39.6%38.0%
Enterprise27.3%20.5%
Total page views1,0726,406
Total LLM citations20,85467,398

Brandwatch Social Media Management

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform.

Pros

  • Ease of Use
  • Post Scheduling
  • Centralized Management
  • Social Media Management
  • Helpful
  • Multi-platform

Meltwater

Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Helpfulness
  • Customer Service