Brandwatch Social Media Management vs. Meltwater
A side-by-side comparison based on G2 review data.
| Metric | Brandwatch Social Media Management | Meltwater |
|---|---|---|
| Overall rating | 4.1 | 4.1 |
| Review count | 987 | 2,678 |
| Ease of use | 8.5 | 8.2 |
| Ease of setup | 8.5 | 8.2 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 8.3 | 8.2 |
| NPS | 30.944964 | 34.73167 |
| Small Business | 33.1% | 41.5% |
| Mid-Market | 39.6% | 38.0% |
| Enterprise | 27.3% | 20.5% |
| Total page views | 1,072 | 6,406 |
| Total LLM citations | 20,854 | 67,398 |
Brandwatch Social Media Management
Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform.
- Ease of Use
- Post Scheduling
- Centralized Management
- Social Media Management
- Helpful
- Multi-platform
Meltwater
Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.
- Ease of Use
- Features
- Helpful
- Customer Support
- Helpfulness
- Customer Service