G2 Vendor Directory

Brandwatch Social Media Management vs. Brand24

A side-by-side comparison based on G2 review data.

MetricBrandwatch Social Media Management

by Brandwatch

Brand24

by Brand24

Overall rating4.14.6
Review count987384
Ease of use8.59.3
Ease of setup8.59.1
Quality of support8.89.6
Meets requirements8.39.1
NPS30.94496473.697917
Small Business33.1%65.2%
Mid-Market39.6%28.5%
Enterprise27.3%6.3%
Total page views1,0721,761
Total LLM citations20,85440,016

Brandwatch Social Media Management

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform.

Pros

  • Ease of Use
  • Post Scheduling
  • Centralized Management
  • Social Media Management
  • Helpful
  • Multi-platform

Brand24

Brand24 is one of the most advanced social listening and media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition.

Pros

  • Ease of Use
  • Helpful
  • Brand Monitoring
  • User Interface
  • Mentions Tracking
  • Reporting