G2 Vendor Directory

Boomerang vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricBoomerang

by Boomerang

Zoho CRM

by Zoho

Overall rating4.64.1
Review count312,956
Ease of use9.08.5
Ease of setup8.88.3
Quality of support9.48.0
Meets requirements9.38.6
NPS68.96551738.596491
Small Business20.0%61.6%
Mid-Market70.0%32.3%
Enterprise10.0%6.1%
Total page views2898,329
Total LLM citations743129,821

Boomerang

Boomerang is the warm-intro orchestration layer for B2B sales teams. We turn your team's network, your customers, your investors and board, and your advisors into a measurable pipeline channel. Most B2B sales motions broke between 2022 and 2026. Cold email reply rates fell 70 percent at the senior buyer altitude. AI SDR volume produced brand damage at scale. Senior buyers built defensive infrastructure that does not distinguish between thoughtful outreach and spam. The signal layers (6sense, ZoomInfo, Apollo, Demandbase) still work. The activation layer they fire into stopped converting.

Pros

  • Lead Generation
  • Opportunity Management
  • Time-saving
  • Ease of Use
  • Helpful
  • Account Management

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful