G2 Vendor Directory

Boomerang vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricBoomerang

by Boomerang

Freshsales

by Freshworks

Overall rating4.64.5
Review count311,244
Ease of use9.09.1
Ease of setup8.88.9
Quality of support9.49.0
Meets requirements9.38.9
NPS68.96551772.296173
Small Business20.0%67.7%
Mid-Market70.0%27.0%
Enterprise10.0%5.3%
Total page views2891,749
Total LLM citations74344,516

Boomerang

Boomerang is the warm-intro orchestration layer for B2B sales teams. We turn your team's network, your customers, your investors and board, and your advisors into a measurable pipeline channel. Most B2B sales motions broke between 2022 and 2026. Cold email reply rates fell 70 percent at the senior buyer altitude. AI SDR volume produced brand damage at scale. Senior buyers built defensive infrastructure that does not distinguish between thoughtful outreach and spam. The signal layers (6sense, ZoomInfo, Apollo, Demandbase) still work. The activation layer they fire into stopped converting.

Pros

  • Lead Generation
  • Opportunity Management
  • Time-saving
  • Ease of Use
  • Helpful
  • Account Management

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface