G2 Vendor Directory

Board vs. TruRating

A side-by-side comparison based on G2 review data.

MetricBoard

by Board International

TruRating

by TruRating

Overall rating4.44.8
Review count32412
Ease of use8.79.7
Ease of setup8.28.6
Quality of support8.89.9
Meets requirements8.99.4
NPS62.09150390.909091
Small Business26.0%0.0%
Mid-Market39.3%0.0%
Enterprise34.7%100.0%
Total page views1,320289
Total LLM citations6,824106

Board

Board is the most trusted Agentic Planning Platform, combining business context, Continuous Planning, and efficient enterprise AI to deliver confident, aligned, and faster decisions. Built to complement your data and AI strategy, Board brings together enterprise data and external signals with planning models, business logic, domain expertise, and decision context. Continuous Planning continuously senses change, models scenarios and trade-offs, and aligns financial and operational plans.

Pros

  • Ease of Use
  • Flexibility
  • Features
  • Efficiency
  • Customization
  • Implementation Ease

TruRating

TruRating helps retailers, restaurant leaders and operators turn real-time customer feedback into consumer intelligence, hearing from an average of 84% of customers in-store through our patented point-of-payment technology and 43% online through seamless digital integrations. With over one billion ratings collected worldwide, our AI-powered platform transforms genuine shopper sentiment into the clarity leaders need to improve experiences, measure performance, and drive growth across every channel.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Simple
  • Customization
  • Feedback