G2 Vendor Directory

Board vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricBoard

by Board International

Creatio AI CRM

by Creatio

Overall rating4.44.6
Review count324383
Ease of use8.79.1
Ease of setup8.28.5
Quality of support8.89.2
Meets requirements8.99.2
NPS62.09150380.177515
Small Business26.0%42.3%
Mid-Market39.3%43.7%
Enterprise34.7%14.0%
Total page views1,3202,028
Total LLM citations6,8240

Board

Board is the most trusted Agentic Planning Platform, combining business context, Continuous Planning, and efficient enterprise AI to deliver confident, aligned, and faster decisions. Built to complement your data and AI strategy, Board brings together enterprise data and external signals with planning models, business logic, domain expertise, and decision context. Continuous Planning continuously senses change, models scenarios and trade-offs, and aligns financial and operational plans.

Pros

  • Ease of Use
  • Flexibility
  • Features
  • Efficiency
  • Customization
  • Implementation Ease

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options