G2 Vendor Directory

BNTouch Mortgage CRM vs. Total Expert

A side-by-side comparison based on G2 review data.

MetricBNTouch Mortgage CRM

by BNTouch

Total Expert

by Total Expert

Overall rating4.54.5
Review count68168
Ease of use8.78.5
Ease of setup8.88.1
Quality of support9.38.8
Meets requirements9.08.6
NPS63.23529464.670659
Small Business73.5%9.6%
Mid-Market17.6%71.1%
Enterprise8.8%19.3%
Total page views276743
Total LLM citations1,3113,717

BNTouch Mortgage CRM

BNTouch Mortgage CRM is an all-in-one mortgage CRM and point-of-sale platform built specifically for mortgage loan originators (MLOs), brokers, mortgage teams, and mortgage companies. It brings the full mortgage relationship lifecycle into one system: capture a lead, work the prospect, collect an application, manage borrower and partner communication while the loan is in process, and keep the relationship active after funding.

Pros

    Total Expert

    Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial services organizations. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone—in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, credit unions, and insurance companies.

    Pros

    • Ease of Use
    • Integrations
    • Customer Support
    • Helpful
    • Easy Setup
    • Seamless Integration