BMC Helix Remedyforce vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | BMC Helix Remedyforce | NinjaOne |
|---|---|---|
| Overall rating | 3.9 | 4.7 |
| Review count | 49 | 5,553 |
| Ease of use | 8.0 | 9.3 |
| Ease of setup | 7.7 | 9.2 |
| Quality of support | 8.6 | 9.2 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 23.913043 | 82.241285 |
| Small Business | 10.4% | 46.2% |
| Mid-Market | 35.4% | 46.4% |
| Enterprise | 54.2% | 7.4% |
| Total page views | 121 | 12,935 |
| Total LLM citations | 105 | 44,059 |
BMC Helix Remedyforce
Remedyforce is an IT service management solution built on the Salesforce.com platform that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface