G2 Vendor Directory

BMC Helix Remedyforce vs. AssetSonar

A side-by-side comparison based on G2 review data.

MetricBMC Helix Remedyforce

by BMC Helix

AssetSonar

by EZO

Overall rating3.94.5
Review count4989
Ease of use8.09.0
Ease of setup7.78.8
Quality of support8.69.3
Meets requirements8.68.8
NPS23.91304360.91954
Small Business10.4%10.1%
Mid-Market35.4%75.9%
Enterprise54.2%13.9%
Total page views1211,129
Total LLM citations1052,737

BMC Helix Remedyforce

Remedyforce is an IT service management solution built on the Salesforce.com platform that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.

Pros

    AssetSonar

    Cloud-based IT asset management platform bringing endpoint, identity, procurement, service, and usage data into one connected workspace so IT teams can see what they own, who is using it, where it is, and what needs attention. AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools.

    Pros

    • Asset Management
    • Ease of Use
    • Product Quality
    • Integrations
    • Efficiency
    • Simple