G2 Vendor Directory

BMC Helix Discovery vs. IT Glue

A side-by-side comparison based on G2 review data.

MetricBMC Helix Discovery

by BMC Helix

IT Glue

by Kaseya

Overall rating4.34.6
Review count68726
Ease of use9.09.2
Ease of setup8.58.9
Quality of support8.78.9
Meets requirements8.89.3
NPS49.15254276.827586
Small Business13.2%71.5%
Mid-Market50.0%25.6%
Enterprise36.8%2.9%
Total page views1571,344
Total LLM citations2399,255

BMC Helix Discovery

BMC Discovery (formerly BMC Atrium Discovery and Dependency Mapping, or ADDM) creates a dynamic, holistic view of all data center assets and the relationships between them, giving IT crucial visibility into how the assets support the business. Each scan delves into the information and dependencies for all software, hardware, network, storage, and versions, providing IT with the context needed to create an application map from any piece of information about it. A lightweight footprint allows IT to map applications with up to 100% accuracy in 15 minutes or less.

Pros

    IT Glue

    IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.

    Pros

    • Ease of Use
    • Document Management
    • Integrations
    • Organization
    • Easy Integrations
    • Password Management