G2 Vendor Directory

BMC Helix Client Management vs. Teamviewer DEX

A side-by-side comparison based on G2 review data.

MetricBMC Helix Client Management

by BMC Helix

Teamviewer DEX

by TeamViewer

Overall rating4.04.4
Review count1460
Ease of use8.28.6
Ease of setup7.48.2
Quality of support9.38.6
Meets requirements8.89.0
NPS2061.666667
Small Business21.4%12.1%
Mid-Market35.7%17.2%
Enterprise42.9%70.7%
Total page views74353
Total LLM citations741,484

BMC Helix Client Management

BMC Helix Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk

Pros

    Teamviewer DEX

    The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

    Pros

    • Features
    • Time-saving
    • Automation
    • Ease of Use
    • Intuitive
    • Easy Implementation