G2 Vendor Directory

BMC Helix Client Management vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricBMC Helix Client Management

by BMC Helix

LogMeIn Resolve

by GoTo

Overall rating4.04.3
Review count14474
Ease of use8.29.1
Ease of setup7.49.0
Quality of support9.38.9
Meets requirements8.89.1
NPS2055.201699
Small Business21.4%35.5%
Mid-Market35.7%43.1%
Enterprise42.9%21.4%
Total page views741,211
Total LLM citations745,616

BMC Helix Client Management

BMC Helix Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk

Pros

    LogMeIn Resolve

    LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

    Pros

    • Ease of Use
    • Remote Control
    • Remote Access
    • Remote Support
    • Customer Support
    • Features