BMC FootPrints vs. Vivantio
A side-by-side comparison based on G2 review data.
| Metric | BMC FootPrints | Vivantio |
|---|---|---|
| Overall rating | 3.5 | 4.3 |
| Review count | 57 | 295 |
| Ease of use | 7.3 | 8.8 |
| Ease of setup | 7.3 | 8.4 |
| Quality of support | 8.0 | 9.2 |
| Meets requirements | 7.7 | 8.9 |
| NPS | -3.508772 | 51.70068 |
| Small Business | 5.3% | 14.6% |
| Mid-Market | 36.8% | 57.3% |
| Enterprise | 57.9% | 28.1% |
| Total page views | 103 | 506 |
| Total LLM citations | 49 | 484 |
BMC FootPrints
Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.
Vivantio
Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time.
- Ease of Use
- Efficiency
- Customization
- Customizability
- Features
- Customer Support