BMC FootPrints vs. TOPdesk
A side-by-side comparison based on G2 review data.
| Metric | BMC FootPrints | TOPdesk |
|---|---|---|
| Overall rating | 3.5 | 4.1 |
| Review count | 57 | 30 |
| Ease of use | 7.3 | 8.3 |
| Ease of setup | 7.3 | 7.7 |
| Quality of support | 8.0 | 9.0 |
| Meets requirements | 7.7 | 8.8 |
| NPS | -3.508772 | 42.857143 |
| Small Business | 5.3% | 20.0% |
| Mid-Market | 36.8% | 43.3% |
| Enterprise | 57.9% | 36.7% |
| Total page views | 103 | 251 |
| Total LLM citations | 49 | 1,529 |
BMC FootPrints
Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.
TOPdesk
TOPdesk is an award-winning developer and provider of service management solutions that enable medium, large and multinational organisations to manage their IT, Facilities Management, and HR help desks. TOPdesk seamlessly integrates multiple support processes in a single system facilitating collaboration amongst departments and delivering better customer service with Shared Service Management. Offered on-premises or as SaaS, TOPdesk's ITIL-aligned solution optimises services with a user-friendly application, expert consultants and knowledgeable support team.
- Features
- Asset Management
- Automation
- Reporting
- Ease of Use
- Intuitive