G2 Vendor Directory

BMC FootPrints vs. ScriptRunner for Jira

A side-by-side comparison based on G2 review data.

MetricBMC FootPrints

by BMC Helix

ScriptRunner for Jira

by Adaptavist

Overall rating3.54.4
Review count5726
Ease of use7.38.9
Ease of setup7.38.7
Quality of support8.08.2
Meets requirements7.79.1
NPS-3.50877252
Small Business5.3%30.8%
Mid-Market36.8%34.6%
Enterprise57.9%34.6%
Total page views10389
Total LLM citations49267

BMC FootPrints

Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.

Pros

    ScriptRunner for Jira

    Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated

    Pros

    • Customizability
    • Automation
    • Customization
    • Ease of Use
    • Jira Integration
    • Customer Support