G2 Vendor Directory

BMC FootPrints vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricBMC FootPrints

by BMC Helix

NinjaOne

by NinjaOne

Overall rating3.54.7
Review count575,553
Ease of use7.39.3
Ease of setup7.39.2
Quality of support8.09.2
Meets requirements7.79.2
NPS-3.50877282.241285
Small Business5.3%46.2%
Mid-Market36.8%46.4%
Enterprise57.9%7.4%
Total page views10312,935
Total LLM citations4944,059

BMC FootPrints

Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users.

Pros

    NinjaOne

    NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

    Pros

    • Ease of Use
    • Features
    • Remote Access
    • Automation
    • Customer Support
    • User Interface