G2 Vendor Directory

Block Survey vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricBlock Survey

by BlockSurvey

SurveySparrow

by SurveySparrow Inc.

Overall rating4.74.4
Review count1482,065
Ease of use9.19.2
Ease of setup9.29.1
Quality of support9.49.0
Meets requirements9.28.9
NPS81.11888162.827484
Small Business81.6%68.5%
Mid-Market15.4%24.5%
Enterprise2.9%7.0%
Total page views2881,968
Total LLM citations56812,555

Block Survey

BlockSurvey is an innovative AI-driven survey software designed for businesses and researchers to cut costs and save time. Key Features: 1. AI-powered survey creation and analysis 2. Customizable, visually appealing templates 3. White-labeling options 4. Privacy-first approach with no ads or trackers 5. User-friendly interface for both creators and respondents

Pros

  • Ease of Use
  • Features
  • Helpful
  • Intuitive
  • Simple
  • User Interface

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive