Birdie vs. Zight

👩‍💻 Trusted by 1600+ Support teams. 🎬 Screen Recording and Co-browsing to resolve tickets up to 5x faster 🔌 Integrates with Zendesk, Intercom, Jira, Freshdesk, Freshchat & Helpscout. 🪄 End-users don't need to download anything. 👀 View end-users' console logs 🔐 Enterprise-grade security 📈 Customer Stories: +60% Time to Resolution, -35% Escalation Rate, +20% Customer Effort Score.

Zight: Show it, Don't Type it. Zight helps teams communicate with screenshots, screen recordings, GIFs, and video. Capture what's on your screen, add context, and share a link instantly. Coworkers and customers see exactly what you mean, without another meeting or long email thread. Capture Screenshot a region, a window, a full screen, or a scrolling page. Set a delay, or recapture the last area with one shortcut. Mark it up with arrows, shapes, text, highlights, numbered steps, and blur. . Drag in a file and get a link for it. Every action has a keyboard shortcut you can remap.