G2 Vendor Directory

Birdie vs. ShareX

A side-by-side comparison based on G2 review data.

MetricBirdie

by Birdie software

ShareX

by ShareX

Overall rating4.74.8
Review count1380
Ease of use9.58.9
Ease of setup9.09.2
Quality of support9.48.8
Meets requirements9.59.7
NPS72.72727390
Small Business30.8%62.5%
Mid-Market69.2%28.8%
Enterprise0.0%8.8%
Total page views92287
Total LLM citations1643,627

Birdie

šŸ‘©ā€šŸ’» Trusted by 1600+ Support teams. šŸŽ¬ Screen Recording and Co-browsing to resolve tickets up to 5x faster šŸ”Œ Integrates with Zendesk, Intercom, Jira, Freshdesk, Freshchat & Helpscout. šŸŖ„ End-users don't need to download anything. šŸ‘€ View end-users' console logs šŸ” Enterprise-grade security šŸ“ˆ Customer Stories: +60% Time to Resolution, -35% Escalation Rate, +20% Customer Effort Score.

Pros

    ShareX

    ShareX is a free and open-source application for Windows that enables users to capture or record any area of their screen with a single keystroke. It supports uploading images, text, and various file types to a wide range of destinations. With over 17 years of active development, ShareX is designed for power users seeking a comprehensive screen capture and file-sharing solution. Key Features and Functionality: - Screen Capture Methods: Offers various capture options, including fullscreen, active window, active monitor, region, and scrolling capture.

    Pros

    • Easy Creation
    • Easy Sharing
    • Features
    • Speed
    • Efficiency
    • Time-saving