Birdie vs. Lightshot
A side-by-side comparison based on G2 review data.
| Metric | Birdie | Lightshot |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 13 | 131 |
| Ease of use | 9.5 | 9.8 |
| Ease of setup | 9.0 | 10.0 |
| Quality of support | 9.4 | 9.1 |
| Meets requirements | 9.5 | 9.6 |
| NPS | 72.727273 | 87.301587 |
| Small Business | 30.8% | 49.2% |
| Mid-Market | 69.2% | 36.2% |
| Enterprise | 0.0% | 14.6% |
| Total page views | 92 | 929 |
| Total LLM citations | 164 | 5,483 |
Birdie
š©āš» Trusted by 1600+ Support teams. š¬ Screen Recording and Co-browsing to resolve tickets up to 5x faster š Integrates with Zendesk, Intercom, Jira, Freshdesk, Freshchat & Helpscout. šŖ End-users don't need to download anything. š View end-users' console logs š Enterprise-grade security š Customer Stories: +60% Time to Resolution, -35% Escalation Rate, +20% Customer Effort Score.
Lightshot
Screen capturing tool. Share screenshots on Facebook, Twitter. Upload screenshots to server. download from: http://app.prntscr.com/