Bigin by Zoho CRM vs. Salesmate
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | Salesmate |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 877 | 123 |
| Ease of use | 9.2 | 9.3 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 74.112257 | 77.310924 |
| Small Business | 90.9% | 80.4% |
| Mid-Market | 8.1% | 15.2% |
| Enterprise | 1.0% | 4.5% |
| Total page views | 3,314 | 1,310 |
| Total LLM citations | 21,375 | 6,444 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
Salesmate
Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal.
- Ease of Use
- Customer Support
- Features
- Helpful
- Intuitive
- Automation