Bigin by Zoho CRM vs. Pipedrive
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | Pipedrive |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 877 | 5,102 |
| Ease of use | 9.2 | 8.9 |
| Ease of setup | 8.9 | 8.8 |
| Quality of support | 8.7 | 8.6 |
| Meets requirements | 8.8 | 8.7 |
| NPS | 74.112257 | 51.602896 |
| Small Business | 90.9% | 74.9% |
| Mid-Market | 8.1% | 21.7% |
| Enterprise | 1.0% | 3.3% |
| Total page views | 3,314 | 8,715 |
| Total LLM citations | 21,375 | 106,081 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
Pipedrive
What is Pipedrive? Pipedrive is a sales CRM for small and medium-sized businesses, built around how salespeople actually work. It brings pipelines, customer context, sales automation, reporting, and AI into one easy-to-use system, without the cost or complexity of an enterprise platform. Reps see what needs attention, prepare for conversations, and follow through. Managers get a shared view of what’s moving, what’s stuck, and where to help. Pipedrive is built by salespeople and used by more than 100,000 companies worldwide.
- Ease of Use
- Intuitive
- Simple
- Helpful
- Integrations
- Lead Management