G2 Vendor Directory

Bigin by Zoho CRM vs. Nutshell

A side-by-side comparison based on G2 review data.

MetricBigin by Zoho CRM

by Zoho

Nutshell

by Nutshell

Overall rating4.64.3
Review count8771,464
Ease of use9.28.8
Ease of setup8.98.7
Quality of support8.78.9
Meets requirements8.88.6
NPS74.11225748.261474
Small Business90.9%79.1%
Mid-Market8.1%18.3%
Enterprise1.0%2.6%
Total page views3,3142,002
Total LLM citations21,3757,435

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable

Nutshell

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Intuitive
  • Simple