Bigin by Zoho CRM vs. Mekari Qontak
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | Mekari Qontak |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 877 | 42 |
| Ease of use | 9.2 | 9.5 |
| Ease of setup | 8.9 | 9.7 |
| Quality of support | 8.7 | 9.4 |
| Meets requirements | 8.8 | 9.4 |
| NPS | 74.112257 | 90.243902 |
| Small Business | 90.9% | 47.6% |
| Mid-Market | 8.1% | 45.2% |
| Enterprise | 1.0% | 7.1% |
| Total page views | 3,314 | 2,523 |
| Total LLM citations | 21,375 | 2,715 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
Mekari Qontak
Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.
- Ease of Use
- User Interface
- Integration
- Intuitive
- Customer Support
- User-Friendly