Bigin by Zoho CRM vs. Knack
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | Knack |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 877 | 116 |
| Ease of use | 9.2 | 8.9 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 8.7 | 8.4 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 74.112257 | 59.821429 |
| Small Business | 90.9% | 58.4% |
| Mid-Market | 8.1% | 31.0% |
| Enterprise | 1.0% | 10.6% |
| Total page views | 3,314 | 432 |
| Total LLM citations | 21,375 | 6,165 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
Knack
Knack is an AI-powered no-code platform for building custom, database-driven applications, internal tools, and portals. Businesses use Knack to create systems that manage data, automate workflows, and support day-to-day operations, all in one place. The platform combines a built-in relational database, AI app builder, customizable forms, and workflow automation. Users can define their data model, create user roles, and control access with granular permissions. Applications can be deployed as internal tools or external portals, and embedded into existing websites.
- Ease of Use
- Intuitive
- Ease of Learning
- Simplicity
- Easy Setup
- Customer Support