G2 Vendor Directory

Bigin by Zoho CRM vs. Knack

A side-by-side comparison based on G2 review data.

MetricBigin by Zoho CRM

by Zoho

Knack

by Knack

Overall rating4.64.3
Review count877116
Ease of use9.28.9
Ease of setup8.98.7
Quality of support8.78.4
Meets requirements8.88.6
NPS74.11225759.821429
Small Business90.9%58.4%
Mid-Market8.1%31.0%
Enterprise1.0%10.6%
Total page views3,314432
Total LLM citations21,3756,165

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable

Knack

Knack is an AI-powered no-code platform for building custom, database-driven applications, internal tools, and portals. Businesses use Knack to create systems that manage data, automate workflows, and support day-to-day operations, all in one place. The platform combines a built-in relational database, AI app builder, customizable forms, and workflow automation. Users can define their data model, create user roles, and control access with granular permissions. Applications can be deployed as internal tools or external portals, and embedded into existing websites.

Pros

  • Ease of Use
  • Intuitive
  • Ease of Learning
  • Simplicity
  • Easy Setup
  • Customer Support