Bigin by Zoho CRM vs. HoneyBook
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | HoneyBook |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 877 | 250 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 8.9 | 8.9 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 8.8 | 9.0 |
| NPS | 74.112257 | 66.122449 |
| Small Business | 90.9% | 98.4% |
| Mid-Market | 8.1% | 1.6% |
| Enterprise | 1.0% | 0.0% |
| Total page views | 3,314 | 1,733 |
| Total LLM citations | 21,375 | 29,749 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
HoneyBook
HoneyBook is a clientflow management platform designed for independent service businesses, such as photographers, venues, virtual assistants, wedding planners, and creative freelancers. The platform consolidates every stage of the client lifecycle into one place, from initial inquiry to final payment, allowing users to manage their operations without switching between multiple tools. Unlike generic CRM tools, HoneyBook offers a tailored experience that integrates lead capture, contracts, invoicing, scheduling, and client communication into a single platform.
- Ease of Use
- Payment Management
- Templates Availability
- Customization
- Templates
- Automation