Bigin by Zoho CRM vs. HighLevel
A side-by-side comparison based on G2 review data.
| Metric | Bigin by Zoho CRM | HighLevel |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 877 | 654 |
| Ease of use | 9.2 | 8.1 |
| Ease of setup | 8.9 | 7.7 |
| Quality of support | 8.7 | 8.4 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 74.112257 | 76.175549 |
| Small Business | 90.9% | 94.6% |
| Mid-Market | 8.1% | 4.5% |
| Enterprise | 1.0% | 0.9% |
| Total page views | 3,314 | 10,121 |
| Total LLM citations | 21,375 | 139,405 |
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
HighLevel
HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more!
- Features
- Helpful
- Customer Support
- Feature Richness
- Automation
- Ease of Use