G2 Vendor Directory

Bigin by Zoho CRM vs. CRMOne

A side-by-side comparison based on G2 review data.

MetricBigin by Zoho CRM

by Zoho

CRMOne

by CrmOne

Overall rating4.64.8
Review count8771,045
Ease of use9.210.0
Ease of setup8.910.0
Quality of support8.79.7
Meets requirements8.89.7
NPS74.11225794.348659
Small Business90.9%40.1%
Mid-Market8.1%29.9%
Enterprise1.0%29.9%
Total page views3,3141,182
Total LLM citations21,3752,815

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable

CRMOne

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way.

Pros

  • Lead Management
  • Customer Management
  • Customer Support
  • Task Management
  • Ease of Use
  • Automation