BigCommerce vs. Shopware
A side-by-side comparison based on G2 review data.
| Metric | BigCommerce | Shopware |
|---|---|---|
| Overall rating | 4.2 | 4.2 |
| Review count | 582 | 197 |
| Ease of use | 8.7 | 8.2 |
| Ease of setup | 8.5 | 7.8 |
| Quality of support | 8.5 | 7.9 |
| Meets requirements | 8.5 | 8.2 |
| NPS | 46.596859 | 44.845361 |
| Small Business | 76.6% | 67.4% |
| Mid-Market | 19.2% | 29.0% |
| Enterprise | 4.2% | 3.6% |
| Total page views | 1,687 | 518 |
| Total LLM citations | 17,154 | 6,113 |
BigCommerce
Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.
- Ease of Use
- Customer Support
- Easy Integration
- Product Management
- Easy Setup
- Customer Service
Shopware
Shopware is the open commerce platform for the agentic era. It gives global B2C and B2B organizations the infrastructure to grow while retaining control of their data, business logic, and customer experience. Built on open-source technology and an API-first architecture, Shopware combines ready-to-use commerce capabilities with the freedom to customize, extend, and deploy as SaaS, PaaS, or self-hosted.
- Customizability
- Ease of Use
- Features
- Customization
- Easy Integration
- Easy Integrations