BigCommerce vs. Salesforce B2C Commerce
A side-by-side comparison based on G2 review data.
| Metric | BigCommerce | Salesforce B2C Commerce |
|---|---|---|
| Overall rating | 4.2 | 4.3 |
| Review count | 582 | 704 |
| Ease of use | 8.7 | 8.5 |
| Ease of setup | 8.5 | 8.1 |
| Quality of support | 8.5 | 8.6 |
| Meets requirements | 8.5 | 8.8 |
| NPS | 46.596859 | 45.954198 |
| Small Business | 76.6% | 27.2% |
| Mid-Market | 19.2% | 40.3% |
| Enterprise | 4.2% | 32.5% |
| Total page views | 1,687 | 1,948 |
| Total LLM citations | 17,154 | 5,021 |
BigCommerce
Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.
- Ease of Use
- Customer Support
- Easy Integration
- Product Management
- Easy Setup
- Customer Service
Salesforce B2C Commerce
Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer.
- Ease of Use
- Features
- Integrations
- Personalization
- Easy Integration
- Customer Experience